Table of contents 

A. Cancellation policy for contracts for the delivery of goods 

B. Right of revocation for the provision of services 

A. Cancellation policy for contracts for the delivery of goods

Consumers, whose contractual declaration is directed to a contract for the delivery of goods, are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity: 

Cancellation policy 

Right of revocation You have the right to revoke this contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took or has taken possession of the last goods. In order to exercise your right of revocation, you must

• Carsten Schwer, Wiesenmühlweg 7, Markersdorf 02829 
• info@minea.tech

inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. 

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day you notify us of the cancellation of this agreement. This period shall be deemed to have been observed if you send the goods before the expiry of the fourteen-day period.

End of the cancellation policy

Exclusion or premature expiration of the right of withdrawal:

The right of revocation does not exist with contracts for the supply of goods, which are not prefabricated and for whose production an individual selection or determination by the consumer is relevant or which are clearly cut to the personal needs of the consumer. 

The right of revocation expires prematurely with contracts for the supply of sealed goods, which are not suitable for return for reasons of health protection or hygiene, if their sealing was removed after the supply;  

General information

1. Please avoid damage to the goods. If possible, please return the goods in original packaging with all accessories and with all packaging components to us. If necessary use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to ensure sufficient protection against transport damage. 
2. Please do not send the goods back to us freight collect. 
3. Please note that the aforementioned numbers 1-2 are not a prerequisite for the effective exercise of the right of withdrawal. 
4.  Return address for the return of the goods: Carsten Schwer, Wiesenmühlweg 7, Markersdorf 02829

B. Cancellation policy - service contracts 

Consumers, whose contractual declaration is directed to the provision of services, are entitled to a right of revocation according to the following provision, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to his commercial nor his self-employed professional activity: 

Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons. 

The revocation period is fourteen days from the date of conclusion of the contract. 

In order to exercise your right of revocation, you must 

• Carsten Schwer, Wiesenmühlweg 7, Markersdorf 02829 
• info@minea.tech 

inform us by means of a clear statement (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You may use the attached sample revocation form, which is not mandatory.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period. 

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we receive notification of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

If you have requested that the services be commenced during the cancellation period, you shall pay us a reasonable amount corresponding to the proportion of the services already provided by the time you notify us of the exercise of the right of cancellation with respect to this Agreement compared to the total amount of services provided under the Agreement.

End of the cancellation policy